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faqs

how much is shipping and how does it work?  

standard domestic (australian) shipping is free on all orders. nothing worse than a surprise shipping fee at the checkout. standard domestic shipping typically takes between 3 - 5 business days, with the service operated through sendle. you receive a tracking number and confirmation details via the email submitted in your purchase. 

if you want the product faster, you can add express shipping to your order with a typical delivery time of 1 - 2 business days.  

* due to covid, shipping may take one week

 

do you ship internationally? 

  1. we currently only operate and sell to australian based customers (for now). 

 

if i don't like the product, can i return it for a refund? 

yes, but only if the product is unused and unopened, or was delivered damaged. see our refund policy here.

 

what happens if i have adverse reactions to your product? 

our products are formulated with gentle, non-toxic ingredients to avoid possible adverse reactions. however, as every guy's skin is different, there is a possibility you experience adverse reactions.  

if you experience any adverse reactions, please immediately cease use and consult a medical professional depending on severity. under our terms of services we take no responsibility for and assume no liability for damages resulting from adverse reactions and suggest you refer to ingredients and/or a medical professional before use to protect yourself.

 

are all of your products natural? 

yes. we come from a background in health/nutrition science and wellness, and prioritise naturally clean ingredients in our formulas. 

 

where are your products made? 

we produce all of our products in australia. we proudly collaborated with local cosmetic chemists and manufacturers to create our products.

 

i'm new to skincare products, where do i start? 

if you only do one thing, grab yourself our face oil and start there. it helps balance oils (counterintuitively, this reduces oiliness), nourishes skin and keeps your skin hydrated (so you don't look as tired/old). you should also learn to love spf 50+ and stay hydrated.

 

are your products suitable for men with all skin types?  

absolutely. all of our products are formulated to match the skin needs of male skin.