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privacy

we take your privacy seriously at premo, because we’re equally concerned about our own when shopping online. this privacy policy is a commitment to keeping any personal information you share with us safe and secure. 

personal information

we define personal information as any information that identifies you or could potentially identify you. when shopping with us, we may collect personal information as part of the purchasing process, such as:

  1. your name, address and contact details
  2. your interests in our products, services or events
  3. information about your transactions with us

if you supply information regarding another person, you should make sure that you are authorised to provide such information. you’re also obligated to inform said person about supplying their information to us, including providing who we are and how we may use their personal information in accordance with this privacy policy.

website usage

we may collect some of your personal information when you use our website, such as your name or contact details. this information may be collected when you supply it, such as when subscribing to our newsletter or completing an online form, or entering details during the purchasing process. 

cookies

they are delicious, and yes, this website uses cookies. like most websites we use cookies to record details about users sessions on our website to take actions such as improving returning users' experiences by not subjecting you to the same web experience as first time visitors. we may use cookies to understand how people use our website and what you are interested in to improve the website user-experience. we ask for consent as to whether or not you will accept cookies before storing them.

use of information

your personal information is used to receive products or services, manage and account for products or services, improve products or services and manage your relationship with us. we may also communicate with you about our events, ideas, products or services. if you would prefer not to receive any of this information, you can unsubscribe at any time. we will never disclose your personal information to any third parties without your consent unless required to do so by law, or to the extent that we use third-parties to record and manage your personal information on our behalf. 

information security

at premo we take all reasonable steps to protect data which we hold (including your personal information). 

changes to our privacy policy

if required, it may be necessary for us to update and change our privacy policy. we reserve the right to change our privacy policy at any time. in the case of this occurring, we may notify you about changes to our privacy policy.

access to your information

you can ask us any time about your personal information that we hold by emailing us at mates@premo.skin. you can also access us to delete your information at any time. 

email and text marketing messages

by subscribing to premo’s text or email notifications, you agree to receive automated marketing messages via these mediums about our products and services at the phone number or email address you supplied at the time of subscription. messages may be sent via an automatic text messaging service or technology, and email may be sent via a third-party email messaging service. you do not have to consent to these notifications in order to purchase our products - i.e. you don’t need to subscribe to buy. for text messaging, reply stop, end, cancel, unsubscribe or quit to opt-out, and help for customer services. for email messages, click the unsubscribe link embedded at the top and bottom of the email to unsubscribe.