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premo ships our products domestically within australia. at this time, we unfortunately cannot ship to international customers. 


due to covid-19 and ongoing shipping issues, you might experience processing or delivery delays. but we can promise you we will do our best to keep you in the loop about your delivery and will ensure your order gets to you as quickly and safely as possible.

standard domestic shipping at no cost

all our products are sent by default via the sendle standard freight delivery service with typically a 3 - 5 business day delivery time. this cost is included in the purchase price and not an additional cost.

* due to covid-19 all orders may take up to a week.

express shipping at added cost

 you can elect to freight products with an express delivery service at an additional cost to your purchase (price dependant on order weight). the estimated delivery time for this service is 1 - 2 business days. 

tracking your order

in your confirmation email we will supply you with a tracking number for your order. you can also request this tracking number by emailing us at mates@premo.skin and specifically including your order number, contact details and email address. 

next day dispatch

all orders will be dispatched the following business day on weekdays via our delivery service. orders placed over the weekend will be dispatched monday morning.  

if you need an order expedited and sent the same day, please contact our team at mates@premo.skin.